Got Questions? Sweet! We got answers.


You should be able to find answers to most of your questions below.  But just in case we’ve missed something, please feel free to contact us HERE. We always try to respond within 48 hours.

Click the question below to display the answer to your question.

Playing Bingo

A. Refunds are only permitted in the event of a power loss to the point where bingo cannot be safely conducted or the entire electronic card minding system is malfunctioning and not operating properly. In such cases a refund will be offered at a prorated value.

Any refunds offered NOT due to malfunctions will be in the form of Bingo Gift Certificates.

A. Look everywhere… perhaps it fell on the floor.

We will do what we can to help you find what you’re looking for but please know we are not responsible for lost, damaged or stolen bingo cards, electronic receipts or event tickets.

In addition, it is the customers responsibility to ensure they receive what they’ve paid for at the time of purchase.

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