FAQ


Got Questions? Sweet! We got answers.

 

You should be able to find answers to most of your questions below.  But just in case we’ve missed something, please feel free to contact us HERE. We always try to respond within 48 hours.

Click the question below to display the answer to your question.

General Questions

A. Any questions, comments or complaints regard the conduct of bingo should be directed to the operator on duty. The operator for the session being played will be the final word on any disputes concerning bingo, events and conduct of customers and workers.

You may also send us an email at by clicking HERE. Or send us a private message via Facebook.

If you are not satisfied with the answer given by the operator or via email, you have the right to contact the Texas Lottery Commission at (800) 246-4677 or (800) BINGO-77 and file a formal complaint. You can also submit a complaint via the Charitable Bingo Website at www.txbingo.org.