FAQ


Got Questions? Sweet! We got answers.

 

You should be able to find answers to most of your questions below.  But just in case we’ve missed something, please feel free to contact us HERE. We always try to respond within 48 hours.

Click the question below to display the answer to your question.

Rewards

A. You must opt-in via text or email to receive notification on any special promotions. The easiest way to ensure you are opted-in to receive our notifications is to text BINGO to 578-2777. If you wish to review your notification preferences…

VIA THE WEB: Sign into your account by going to https://www.fivestars.com/accounts/login/ and enter the phone number tied to your reward account. You will be sent a 4-digit verification code via text or phone call. Submit the verification code and click on “Sign In” in the upper right corner which will display your account information. Click on your name in the upper right corner and go to “Edit Profile”. Go to “Notification Preferences” and update your preferences for  Bingo Winners Circle.

VIA THE APP: Go to the FiveStars app on your mobile device, tap on the hamburger icon in the middle of your screen at the bottom. Select “Bingo Winners Circle” and scroll down to “Settings”. Make any desired adjustments.

Just remember, you must be opted-in via email, text or push notifications to receive and be eligible for any special promotions we offer.

  • TEXT: sends a text to your registered mobile device or the one that is tied to the Bingo Winners Circle Rewards program.
  • EMAIL: sends an email to the email address registered with the Bingo Winners Circle Rewards program.
  • PUSH NOTIFICATIONS: sends you a notification via the FiveStars application on your mobile device.

A. VIA THE WEB: Sign into your account by going to https://www.fivestars.com/accounts/login/ and enter the phone number tied to your reward account. You will be sent a 4-digit verification code via text or phone call. Submit the verification code and click on “Sign In” in the upper right corner which will display your account information. Click on your name in the upper right corner and go to “Edit Profile”. Go to “Update Email” and type in your new email address.

VIA THE APP: Go to the FiveStars app on your mobile device, tap on the wheel in the upper right corner and update your email address.