Got Questions? Sweet! We got answers.


You should be able to find answers to most of your questions below.  But just in case we’ve missed something, please feel free to contact us HERE. We always try to respond within 48 hours.

Click the question below to display the answer to your question.


A. VIA THE WEB: Sign into your account by going to https://www.fivestars.com/accounts/login/ and enter the phone number tied to your reward account. You will be sent a 4-digit verification code via text or phone call. Submit the verification code and click on “Sign In” in the upper right corner which will display your account information. Click on your name in the upper right corner and go to “Edit Profile”. Go to “Update Email” and type in your new email address.

VIA THE APP: Go to the FiveStars app on your mobile device, tap on the wheel in the upper right corner and update your email address.

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