Got Questions? Sweet! We got answers.


You should be able to find answers to most of your questions below.  But just in case we’ve missed something, please feel free to contact us HERE. We always try to respond within 48 hours.

Click the question below to display the answer to your question.


A. You bet!

  1. Take a picture of the backside of your old reward card which displays the bar code and your old account number.
  2. Email it to us along with your current Bingo Winners Circle Loyalty Rewards phone/account number (the one you give the cashier now when you play).
  3. Simply reply to this email or email it to us at VIP@TexasBingo.com

Once received we will research your account and make sure any points still remaining in your old account are transferred to the new one.

If you turned in your old VIP Winners Circle Reward Card to one of our friendly cashiers in the past, your points were automatically transferred.

Know we are always looking out for you and want to make sure you’re receiving all the benefits of our loyalty program.

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