Got Questions? Sweet! We got answers.


You should be able to find answers to most of your questions below.  But just in case we’ve missed something, please feel free to contact us HERE. We always try to respond within 48 hours.

Click the question below to display the answer to your question.


A. If you’re a VIP Bingo Reward Member, earning points is easy. Simply provide your phone number to the cashier when purchasing your bingo products each session and you earn 1 point for each and every dollar you spend. In addition, we offer players a chance to earn bonus points during special promotions at the hall, through social media, special email promotions and more.

  • 150 points = $3.00 off your purchase
  • 200 points = $5.00 off your purchase
  • 400 points – $15.00 off your purchase

To take advantage of all our special bonus point offers be sure to join our family and stay updated in all the following ways:

  • text BINGO to 578-277
  • receive our special EMAIL announcements by signing up HERE
  • Follow us…

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Q. When you provide your phone number to the cashier and your account is retrieved, your available rewards are displayed. The rewards listed are immediately available for use. Simply advise the cashier and your rewards will be processed right on the spot with your savings immediately applied to your purchase.

You may also continue to save your points for greater rewards in the future. The choice is yours.

A. No. Your points will stay on your account and do not have an expiration date. Your points will continue to accumulate and your point-based rewards will also be there until you redeem them.

A. You bet!

  1. Take a picture of the backside of your old reward card which displays the bar code and your old account number.
  2. Email it to us along with your current Bingo Winners Circle Loyalty Rewards phone/account number (the one you give the cashier now when you play).
  3. Simply reply to this email or email it to us at VIP@TexasBingo.com

Once received we will research your account and make sure any points still remaining in your old account are transferred to the new one.

If you turned in your old VIP Winners Circle Reward Card to one of our friendly cashiers in the past, your points were automatically transferred.

Know we are always looking out for you and want to make sure you’re receiving all the benefits of our loyalty program.

A. You certainly can! Go to https://www.fivestars.com/accounts/login/ and enter the phone number tied to your reward account. You will be sent a 4-digit verification code via text or phone call. Submit the verification code and click on “Sign In” in the upper right corner which will display your account information including points earned and rewards available.

Or you have the option to download the app to your smart phone. To do this, click on this link, https://fivestars.app.link/NCd6dF1KUB and enter the number of the smart phone you want to download the app to. Once set up the app offers you the ability to check your rewards and point level.

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